DECLARACIÓN DE POLÍTICA DE PRIVACIDAD

Este Aviso de Privacidad establece cómo Reservations Deal Mx, registrada en 2 INDUSTRIAL PARK DR, Waldorf MD 20602
Estados Unidos y sus nombres comerciales asociados, protege la privacidad de su información personal.

Reconocemos y reconocemos la importancia de sus datos personales y nos comprometemos a respetar su privacidad y proteger su información personal.

1. ¿Qué información recopilamos y por qué?
Necesitamos recopilar, utilizar y divulgar información personal para desempeñar nuestras funciones como agente de viajes, es decir, realizar y gestionar reservas de viajes en nombre de nuestros clientes. Durante el curso de nuestra relación podremos recopilar lo siguiente:

a. Datos personales y de contacto, como cargo, nombre completo, datos de contacto (dirección, teléfono y dirección de correo electrónico)

b. Número de pasaporte, fecha de nacimiento y nacionalidad - si lo requiere la aerolínea respectiva

c. Información de pago: número de tarjeta, número de seguridad, fecha de vencimiento y nombre del titular de la tarjeta

d. Números de viajero frecuente, programa de alquiler de automóviles y preferencias de habitación de hotel (si corresponde)

e. Requisitos dietéticos y cuestiones de salud (si las hubiera) relevantes para sus preparativos de viaje o requeridos por los proveedores de servicios de viaje pertinentes (por ejemplo, proveedores de alojamiento o viajes).

F. Información proporcionada al completar formularios en nuestro sitio web, por ejemplo, dirección de correo electrónico, donde escuchó sobre nosotros y sus preferencias de viaje. Esta información se utilizará para mantenerlo actualizado con todas nuestras últimas ofertas y productos

g. Grabaciones de llamadas : las llamadas pueden grabarse con fines de control de calidad y capacitación del personal

h. Redes sociales : al interactuar con las funciones de las redes sociales en nuestro sitio web (Facebook, Twitter o Instagram), estará sujeto a las políticas de privacidad de las respectivas compañías de redes sociales,

i. Dirección IP y cookies : cuando accede a nuestro sitio web, nuestros servidores pueden registrar datos sobre su dispositivo y la red que está utilizando para conectarse con nosotros, incluida su dirección IP.

2. ¿Cómo recopilaremos esta información?
Generalmente recopilamos sus datos personales a partir de la información que envía durante su relación con nosotros. Los datos anteriores pueden recopilarse de las siguientes fuentes:
  • a. Información generada sobre usted cuando compra o realiza consultas sobre un arreglo de viaje; a través del teléfono, correo electrónico o sitio web
  • b. Cuando se suscribe para recibir marketing nuestro (por ejemplo, boletines electrónicos)
  • C. Cuando habla con nuestro equipo de atención al cliente
  • d. Cuando participas en concursos o te registras para promociones
En algunas circunstancias, puede ser necesario que recopilemos información personal sobre usted de un tercero. Esto incluye cuando una persona realiza una reserva de viaje en su nombre que incluye arreglos de viaje que usted utilizará (por ejemplo, una reserva familiar o grupal o una reserva de viaje realizada para usted por su empleador). Cuando esto ocurra, confiaremos en la autoridad de la persona que realiza la reserva de viaje para actuar en nombre de cualquier otro viajero en la reserva.

Cuando realiza una reserva de viaje en nombre de otra persona (por ejemplo, una reserva familiar o de grupo o una reserva de viaje realizada para un empleado), acepta haber obtenido el consentimiento de la otra persona para que recopilemos, usemos y divulguemos los datos de la otra persona. información personal de conformidad con este Aviso.

3. ¿Para qué utilizamos tus datos personales y cuál es la base legal para hacerlo?
3.1 Contractual

a. In order to perform our duties as a travel agent. The consequences of not providing this information is that we will be unable to complete your booking.

b. Personal and contact details are used for the purposes of completing the travel bookings you make on our site. Similarly, payment information, passport numbers, date of birth, frequent flyer numbers and dietary requirements.

3.2 Legitimate interest

a. For direct marketing communications and related profiling to help us to offer you relevant products and services, including deciding whether or not to offer you certain products and service.

b. Your information may also be utilised for broader reasons, such as: to provide you with travel confirmation and updates on your itinerary, to manage your booking and to allow us to contact you for customer service.

c. We may use your personal information to send you targeted marketing activities; about special offers, new products or competitions. These may include emails, text messages and data messages. If you do not wish to receive such information, you may ask us in writing not to receive it.

3.3 With your consent

a. In specific situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters, your personal information may be used, with your explicit consent, to send you relevant promotional fares.

4. With whom do we share your personal data?
We may share your information with the following entities:

a. Primary suppliers: airlines, hotels, tour operators, transfer providers, cruise lines, car rental and activity providers who fulfil your travel reservation

b. An individual making a third-party reservation, on your behalf

c. Third parties who provide services on our behalf, including credit card processing, business analytics and fraud prevention

d. As required or authorised by applicable law, and to comply with our legal obligations

e. Moresand Limited T/A Reservations Deal Mx is a global business and includes operations outside the EEA. Your personal information may be disclosed to our overseas related entities in order for us to complete your travel booking and/or to enable the performance of administrative, advisory and technical services, including the storage and processing of such information. We will ensure that any such international transfers are either necessary for the performance of a contract between you and the overseas recipient or are made subject to appropriate or suitable safeguards as required by your local data protection laws

5. For how long do we keep your personal data on file?
a. Personal data is retained as long as is necessary, for the purpose that it was originally obtained

b. To protect us against any contractual claims, generally for a period of 6 years

c. Records are kept in line with legal and regulatory requirements / guidance

6. Your rights
Below is a list of the rights that you have regarding the personal information that we process. You have the right to

a. Confirm with us that we are processing your data

b. Request access to the personal data we hold

c. Have data amended if it is inaccurate or incomplete

d. Request that we delete your personal data if there is no compelling reason for its continued processing

e. Request that we remove your consent

If you wish to exercise any of the above rights, please contact us on booking@reservationsdeal.com.mx providing details of your request.

If you are dissatisfied with our data processing activities, you have the right to complain to the concerned authorities.

7. IP addresses
When you visit our website, use any of our mobile applications or open communications from us, our servers may record data regarding your device and the network you are using to connect with us, including your IP address.

We collect your Internet Protocol (IP) addresses to track and aggregate non- personal data. For example, to monitor the device, browser utilised and geographic locations from where customers and visitors navigate our site.

8. Tracking Technologies / Cookies
The internet pages of Moresand Ltd T/A Reservations Deal Mx use cookies, text files that are stored in a computer system via an internet browser. Using these cookies, we can provide users of this website with a more user-friendly experience that would not be possible without the cookie setting.

In addition to the first party cookies mentioned above, we may use anonymised third-party web analytics services on our websites and mobile apps, such as Google analytics. The analytics providers that administer these services use technologies such as cookies, to help us analyse how visitors use our websites and apps.

9. Changes to this Privacy Policy
We may update this Privacy Policy in the future. We will notify you about the material changes to this Privacy Policy by mailing you a notice to the email address you provide to us, or by inserting a notice on our website.

10. Visiting our website from outside the United States
In case you visit/browse our website from outside the United States, kindly be alerted that your data may be transferred to/stored in/and processed in the USA. The preservation/protection of the data/information and other laws of the United States and other countries that your data may be transmitted to may not be as all-inclusive as those in your country, but be assured that we take all the necessary steps to guarantee that your privacy is maintained and protected. By using our features/services, you authorize and fully understand that your information could be transmitted to our facilities and other third parties with whom we share it as described in this Policy.

11. How to Reach Us
If you have any question about this Privacy Policy (or travel planning and product purchase), kindly contact us at: 

Email:- Email For General Enquiry: booking@reservationsdeal.com.mx Information about travel plans: booking@reservationsdeal.com.mx

Call:- Get in touch with our customer care executives for your queries regarding flight tickets, hotel bookings, holiday packages, car hire, cancellation and refund by calling us at free phone: For Callers within the USA: +1-888-202-7309 

If you have any suggestion, appreciation and feedback to provide for our services and assistance, feel free to drop us a mail at: booking@reservationsdeal.com.mx

Head Office:- Address : SNVA LLC, 2 INDUSTRIAL PARK DR, Waldorf MD 20602
United States. Telephone : +1-888-202-7309