Terms and Conditions

INTRODUCTION

Welcome to Reservationsdeal.com.mx! We appreciate your valuable time and effort to read these Terms & Conditions.

Please carefully go through the Terms and Conditions before utilizing the Reservationsdeal.com.mx website. You must remember to agree to our terms and conditions to use Reservationsdeal.com.mx, and once it is done, you will get access to our website, for which you will not be allowed for the booking.

As given in the terms and conditions, "we," "us," and "our" are referred to Reservationsdeal.com.mx, and "you" and "your" is referred to the user of our website or you.

Any conversation with respect to booking or customer service needs to be sent to Reservationsdeal.com.mx (SNVA LLC) 2 INDUSTRIAL PARK DR, Waldorf, MD 20602, United States. You might drop an email to:booking@reservationsdeal.com.mx.

BOOKING
  • Ensure that all the names and timings are accurate and valid per their passports and that the travel itinerary is correct. After the tickets are given, amendments might not be allowed, and additional charges can be imposed if allowed.
  • The principal(s) or the supplier(s) will read back all the details to you and confirm the same with the respective information. Please be noted that all the tickets supplied are non-refundable, non-changeable, and non-transferable unless otherwise stated. Please check whether the details, such as names, dates, and timings, are accurate and advise us immediately if any revisions need to be made after receiving all travel documents.
  • If your details concerning booking are required by any authorities or as required by law. In that case, the information shall be provided to public authorities such as customs or immigration. The information associated with the booking you provide to us will be passed on only to the concerned suppliers of your travel arrangements or other particular persons who are a part of the provision of your travel arrangements. Information on any disabilities or dietary and religious requirements must be included. Certain information may also be passed on to security or credit checking companies. The US Customs and Border Protection will receive this information to prevent and combat terrorism and other severe transnational crimes if you are traveling to the United States. Controls on data protection may not be as strong as the legal requirements if you travel outside the European Economic Area. The entire details of our data protection policy are available upon request. In making this booking, your consent to the information will be passed on to the relevant persons, if required.
  • In case of experiencing any trouble with respect to payment, we shall inform you as soon as possible via email or phone unless we will send the ticket to you within 48 hours of the purchase. Airfares are promised upon ticketing only.
  • Reach the airlines directly for the most current updates about baggage payment, weight, and sizes of bags. The additional or free baggage allowance is offered to the passenger based on the route, class/cabin seating, and the norms of the Individual ticket on the airline. Airlines might charge an extra fee for checked-in baggage, additional baggage, or other voluntary services.
  • You must approach 3 hours before the flight departure time and carry the necessary documents like all the travel documents and visas. Visas might be needed for the entire journey, both for the entry to the destination and/or transit. Visas must be acquired before the ticket is issued.
Rules and Restrictions

If you are making a reservation with us, these Rules and Restrictions prescribed by the particular travel service providers will apply to your booking. These rules and restrictions are as of:

  • As a user or beneficiary of services, you shall agree to the rules and restrictions offered by the Travel Service Provider. These can work in services concerning due amounts, refunds, availability, use of fares and services, penalties, etc. Before a reservation which applies to the provider as you are involved in reference to the terms.
  • We may cancel your booking and be denied access to the preferred travel services if you breach any terms and rules of the preferred travel service provider. You may also lose the paid amount for the booking you have, and Reservationsdeal.com.mx or the travel service provider will debit your account due to breaching the terms and conditions// rules and regulations of services.
  • Reservationsdeal.com.mx, an open travel service provider in the EU, offers you a better travel and stay option and makes your trip exclusive without any limitations under Articles 28 and 306-310 of the EU's common VAT System Directive No. 2006/112/EC. In situations like these, the terms and conditions are taken into consideration as several rules provided by the provider, like the conditions of carriage or the property holder's guidelines, etc.
INTERNATIONAL TRAVEL REQUIREMENTS

To make the best and most remarkable International journey, you must be aware of specific requirements and commands. You must review every single provision of visas, passports, and other health requirements by going through the given details:

International travel:

Risks are generally attached to Air Travel. However, most journeys are made without mishaps, and you must go through the travel warnings/ advice of the destination if issued by the government. You must even keep an eye on such warnings before returning. This shall assist you avoid potential disturbances during the travel.

Visa and Passport:
  • Before traveling, you must consult the relevant embassy for a passport and visa. You should always be up-to-date with the relevant information according to the visa and passport requirements, as they might change. Thus, keep enough time before booking and departure for the information and find the details of all relevant applications.
  • We are not responsible if you are refused entry to the flight or the country. The failure to enter the flight or the country due to inadequate documents as per the need of the travel provider, airport authority, or country. This shall include the countries you are transiting through and the aircraft stops, even if you stay in the aircraft or airport.
  • Personal data or traveler information will be gathered when you make the booking or check in at the airport. Contact the airline when you are looking to travel, and you come up with any query.
  • We do not represent or warrant international travel, which is advisable without risk, and are not held responsible for any losses or damages during the travel.
Health:

You must see a doctor for the required medical documents and test to be conducted before the flight's departure. Consult the doctor for the vaccinations that might be required according to the current recommendations. You must ensure the given requirements:

  • Get vaccinated with the recommended vaccines as per the destination.
  • Take all medications recommended with you.
  • Follow each medical advice related to the travel during the same.
VISA AND ENTRY REQUIREMENTS

It is always recommended to verify your travel documents required for the country you are visiting and the countries you are transiting through. If you are traveling into or through the US, visit www.travel.state.gov and check the information regarding international travel. We shall only be responsible if you are allowed entry or transit due to the unavailability of documents. We do not guarantee entrance for international trips upon confirming your booking. Transit/ entry visas and passports are a compulsion, along with government-authorized identity proof and return tickets are a mandate to travel internationally.

USE OF SITE

You agree that you use our site for reservation purposes only, including your or for anyone else, inform the individual to agree to the terms and conditions is mandatory, which apply to the made reservations. To come under an agreement for using the website, including all terms and conditions, 18 years of age is required. You shall be held responsible for any financial transactions on the website. You must confirm that the activities on the website are made solely by you, that the information provided to the website is current and accurate, and that you know the information being posted. Any fraudulent activities are prohibited, and you must confirm that you are an adult traveler for the booking.

Any documents or materials uploaded by the website are completely non-confidential, and we possess the authority to keep, use, copy, and disclose the properties to third parties in case of a need. We shall not be held responsible for any inaccuracy. We also reserve the right to post or eliminate documents on our website.

CREDIT/ DEBIT CARD PAYMENTS

Due to some technical or non-technical troubles, chances of glitches occur while making payment or translation with respect to any travel product/services. So, you must read out and keep the information in mind before or after the payment at the time of booking:

  • The reservations made on our platform with respect to Hotels, Vacations, and car rentals are only confirmed once you get an email remarking confirmation.
  • For any payment is made through a credit card, you must possess a verified US, Canada, or other country billing address. On the website's payment page, you can look at the drop-down to find out the list of countries where credit cards are accepted.
  • If we do not confirm your booking, you will not be charged, and if any funds are deducted, you must contact the credit or debit card bank.
  • If the payment through a credit card is not accepted, we shall notify you about the same within 72 hours. If the transaction is not processed, the booking can get canceled. And if there are changes in the fares, you can cancel your booking without any cancellation fee.
  • We aren't to be held responsible if the credit or debit card added is not charged for the booking.
  • Any Credit Card transactions done over a phone call are recorded and kept for security reasons as evidence for any dispute that may occur.
PAYMENTS

In a partial payment, you must complete the entire payment process before the stipulated due date. Failing to make the payment may result in the booking cancellation by the principal(s) or supplier(s). Unless otherwise mentioned in the booking conditions, this might even include cancellation fees as laid down in their Terms and Conditions. All costs shown for travel administrations are in USD (United States Dollars).

WAIVER

You must agree that neither we nor our subsidiaries are responsible for any loss or discrepancy due to the reasons listed below while using our services, you must even agree to waive off any claim against us or its subsidiaries irrevocably. The reasons for which we are not liable are given below:

  • Any Inconvenience, mental stress, or loss of enjoyment.
  • Any missed connections, service termination, rates and fares changes, or delayed departure.
  • Any liability for canceled flights, connecting flights missed, or missed regular flights due to any change made by the airline.
  • Any loss or damage to the property, negligence, performance failure, or any wrongful act or omission by a travel supplier.
  • Any double booking or cancelation of tickets is beyond our control.
LINKS

Whenever you visit, you might see the links for other websites for your convenience or the advertising of travel services/products, suppliers or vendors. We do not force these vendors or suppliers to advertise. We are not responsible for any content of their websites, including their privacy policy, which opens after clicking on these links. Suppose you click on these links or explore the websites. In that case, it's your sole responsibility to go through the given terms and conditions, and you must ensure your/device/account's safety against any viruses, trojans, malware, worms, or any other defects. We shall not be held responsible for any loss/harm directly or indirectly.

PROHIBITED ACTIVITIES

You must agree that you will make legal reservations or bookings and understand that you do not abuse any travel service or facility. You adhere to not using our website for any kind of commercial purpose and will not access or take hold of the information from our website without our permission. You consent that you will not display, use, modify, or copy any information or services from our website and shall not sell, offer, or transfer any part of the website to a third party. You agree not to misuse our site by any threat using viruses, bombs, or other dangerous and malicious means to use the information. You also shall not access the website by any unauthorized means. If you violate the prohibitions or instructions we led, then we have the authority to terminate your account.

GENERAL RESTRICTIONS

You must remember a few instructions when making a reservation or taking other services. These restrictions or instructions are:

  • You must confirm with the airline that the booking is confirmed. 24 hours prior to the domestic flight and 72 hours before an international departure.
  • Airlines take into account the responsibilities of upgrades and standbys.
  • We do not provide discounts to all frequent flyer mileage passengers.
  • Preferred seat requests or any special requirements shall be confirmed by the airline. Contact them directly for the requirement.
  • We hold the right to cancel a booking if made to any destination which is banned for a visit by the US government.
  • If you request a travel receipt for the booking made a year before, you will be charged a $28 administrative fee.
RELEASE FROM ANY DISPUTE/ CLAIM

You also agree that if you come up with any dispute related to the travel products or services, you release us from such claims arising or connected to the dispute. The travel product or service might include airlines, car rentals, hotels, tour operators, cruises, vacation packages, etc. And we and our affiliates include our affiliates, joint ventures, and partners, including respective officers, employees, managers, agents, and directors.

FINAL TRAVEL ARRANGEMENTS

Before arriving at the airport, you must check that all your travel, passport, visa, and insurance documents are in order. You can ask us for details at least 72 hours before your outbound flight. It is essential to reconfirm your flight with the airline before departure. You should take note of any reference number or contact name when reconfirming. you will not receive any refund and may be refused permission to board the aircraft if you fail to reconfirm.

CONFIRMATION

Remember that a confirmation mail is only an acceptance of your purchase, and the last verification will be given after checking the accessibility of the service you requested from the principal or supplier. After the booking, we shall send you an affirmation email confirming that Reservationsdeal.com.mx has acknowledged your service booking demand.

COMPLAINTS

You may contact our Customer Service team for any complaints regarding our terms. We will assist you with any complaints at the capacity of agents. Any queries or concerns relating to the travel arrangements should be addressed to the principal(s) or supplier(s); the contract(s) for your travel arrangements is between you and them. If you have a problem while on holiday, this must be reported to the principal/supplier or their local supplier or agent immediately. Follow this procedure to ensure you are able to investigate and rectify your complaint. Depending upon the circumstances, the amount of compensation you may be entitled to may be reduced, or you may not receive any. When you return, write to the principal/supplier to complain. You shall be able to see the name and address plus contact details in any confirmation documents we send you.

CHANGES TO THE TERMS

Reservationsdeal.com.mx keeps the right to change these terms & conditions at any time without sending you any prior notification. Any change shall be effective immediately upon being made, and we always recommend checking our Terms & Conditions regularly or every time you visit our website for clarification of the changes. We solely hold the right to make any changes, not being accountable for any loss or harm caused due to the same. If you still need clarification regarding our policy or terms, you can contact us at booking@reservationsdeal.com.mx or dial our toll-free number +1-888-202-7309 .